If You Suspect Elder Abuse

If you suspect elder abuse, taking these 4 steps will help you understand the situation, support the older adult and, if necessary, intervene safely.

  1. Build Trust
    If you suspect elder abuse, a trusting relationship is foundational to obtaining the information you need to determine how to best assist the older person. If you don’t have that relationship, take the time to build a connection.
  2. Talk & Listen
    Set aside time to talk to the senior in your life in a private setting. Providing a safe and supportive environment will allow the senior to share concerns more easily. Ask caring questions and listen to what the older adult wants.
  3. Provide Support
    Talk to the older adult about community support resources. Make sure the older person knows their rights; these include the right to confidentiality, privacy, and self-determination. Be respectful of their rights, values, cultural norms and listen how they wish to proceed.
  4. Intervene Safely
    Before taking action, ensure the older adult understands the options and is ready to act . Any intervention should be the decision of the older adult. This might include the following strategies:
    • Safety. If it’s an emergency or the safety of the older adult is at risk,
      1. call 911
      2. request a Police Wellness Check
      3. call the Senior Safety Line
    • Support. Provide support and relief by
      1. providing counselling services to the caregiver
      2. discussing self-care strategies with caregiver
      3. introducing home health or home support services
    • Referral. Enlist the help of professionals and community support services.

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